Computershare, the Bristol-based specialist financial services group, has been named the UK’s leading registrar for a fifth consecutive year following the results of a survey that gave it top slot in five out of six key areas, including services to shareholders and client account management.
The benchmarking survey by Capital Analytics UK Registrars showed that 95% of Computershare’s FTSE 350 clients were ‘satisfied’ or ‘very satisfied’ with the company.
Clients were considerably more willing to recommend the company compared with its closest competitors, according to the results.
Computershare head of issuer services Mark Cleland, pictured, said the achievement reflected a persistent effort by the firm’s highly skilled and dedicated workforce to “exceed the expectations of our diverse client base”.
He added: “Computershare’s investment in people and industry leading technology ensures we continue to blaze a trail in the UK share registration market.
“In addition, the results have given us great insight into how we can continue to develop and improve our partnership with our clients.”
The Capital Analytics UK Registrars Survey is the only annual independent assessment of registrars of FTSE 350 companies.
Computershare was founded in Australia in 1978 and is a world leader in high-integrity data management, high-volume transaction processing and reconciliations, payments and stakeholder engagement.
It employs more than 1,500 people at its UK headquarters at Bedminster Down, making it South Bristol’s biggest employer.