Bristol Airport has been awarded the Investors in People bronze standard in recognition of its commitment to realising the potential of its employees.
The way the airport communicates with, rewards and recognises staff were commended in the assessment report from Investors in People – the long-standing and respected standard for employers. 
Other examples of good practice identified included the airport’s Above and Beyond awards to recognise outstanding staff performance; 'treat cards' that enable managers to give on-the-spot recognition to staff; a comprehensive approach to internal communications; and the formation of an engagement champions group.
Last year the airport became the first in Britain to achieve WorldHost Recognised Business status for its commitment to training staff to provide a world-class welcome to visitors.
Bristol Airport head of people and performance Sarah Tompsett said: “The Bristol Airport brand is built on exceptional people who take pride in providing great customer service in a relaxed and friendly style.
“The development of facilities which will enable the airport to serve 10m passengers a year in future is already creating exciting opportunities. But the full benefits of infrastructure improvements will only be seen if we also have engaged and committed people across the business.
“Investors in People assessment is a valuable tool to check we are on the right track, maintaining our position as an employer of choice in the region.”
Investors in People is the UK’s leading accreditation for business improvement through people management, and provides a wealth of resources for businesses to innovate, improve and grow, with a focus on good people making great business.
Head of Investors in People Paul Devoy said: “Achieving the Investors in People bronze standard is something that any organisation should be truly proud of. It is the sign of a company which is truly committed to good people management practice and we’d like to congratulate Bristol Airport on their achievement.”
