Harbourside developer Crest Nicholson has topped the Home Builders Federation (HBF) annual customer satisfaction survey for the third consecutive year with 9 out of 10 satisfied with their homes – and more than 90% saying that they would recommend Crest Nicholson to a friend.
Chief executive Stephen Stone said: "We have just announced our 2011 financial results which demonstrate that the company is continuing to trade strongly – and to maintain our top ranking status in HBF customer satisfaction survey is the icing on the cake. These superior satisfaction levels are a direct result of the dedication from everyone at Crest Nicholson."
The company will be launching the final phase of its Harbourside project in the summer featuring a mix of 170 apartments in various styles and sizes.
Crest Nicholson marketing director Susan Young said: "Having opened up an area that, less than a decade ago, was a real eyesore in the heart of