BRAVE Enterprise, the independent, not-for-profit business advice organisation based in Bristol, stages a comprehensive programme of training courses and workshops.
Essential customer care
Presenter: Sandra Mcneill
Date: Thursday March 24
Time: 9.30am – 1.30pm
Cost: £42 (inc VAT) per workshop
This workshop is for anyone who wants to increase profitability and attract new customers in a cost-effective way. By the end of the workshop you will understand why customer care is a critical factor in a business’s ability to generate income and revenue and will have a number of tools and techniques to put into practice in your own business.
Improve your business presentations
Presenter: Sandra Mcneill
Date: Thursday 24 March 2016
Time: 1.30pm – 5pm
Cost: £42 (inc VAT) per workshop
This workshop is for anyone who needs to present their business informally or formally in order to generate sales and raise their company profile. A sales presentation can make or break a deal. Many people dread giving them, others love making a pitch – although that does not mean they are doing it well. Sales projections take many forms including standing in front of a prospective customer, to selling your business at a networking event. However you feel about presentations, you can always improve your approach and increase your confidence with some practical tools and simple techniques.
To book a place on any of the workshops, visit www.brave.org.uk or call BRAVE on 0117 944 5330
